We build on personality!
We don't want to be the biggest or the fastest,
but the BEST.
Our demands on our applicants are undoubtedly high! Only ten percent meet the requirements and can be included in our pool.
Training, experience and social skills are essential, as are a high degree of adaptability and flexibility. The careful selection is made according to our specially developed system. The referral takes place only after a few meetings with the customer, for the preparation of the requirement profile, and the applicants. The “common chemistry” should be just as right as the professional competence, because after all you spend a lot of time with your private staff.
PERSONAL CONTACT WITH YOUR CUSTOMERS IS YOUR STRENGTH
Sabina Witt-Pambalk
… is the head of the agency and founded the company many years ago. She is a qualified personnel consultant and employment agency. Of course, she also has a commercial education. Many years of experience in the field of organization and marketing are combined with a high degree of empathy.
Personal contact with her customers is her strength.
Her clientele extends all over the world. Already many celebrities, aristocratic houses, ambassadorial families, industrialist households and even royalty trust her personal style. Often the whole organization is placed in their hands.
“After years of my own experience, I have decided NOT to run branches. Exclusively contact persons for the first contact will gladly accept your request at important support points.”
As a mother of three sons, she maintains a large household herself and knows many of the problems that arise from her own environment.
“Discretion is paramount in my profession.”
Sabina Witt-Pambalk
“For me, good corporate governance always starts with a genuine understanding of people.”
Melanie den Held
Her strength lies in clear leadership and a keen sense of people.
Melanie den Held, BA, MBA
Melanie den Held combines in-depth business knowledge—based on her bachelor’s degree in business administration and an MBA in general management—with many years of experience in leadership and corporate responsibility. She has managed teams, been responsible for budgets, and made strategic decisions—always with a keen eye for numbers and a keen sense for people.
What makes her work special is the combination of economic expertise and human warmth. She treats clients as equals, listens carefully, and develops solutions that are not only economically viable but also feel coherent and sustainable. With structure, clarity, and a high degree of responsibility, she builds trust and guides companies safely through change and development processes.
His strength lies in discreet organization and the highest quality of service.
Patrick den Held
Patrick den Held stands for exclusive services in the upscale private sector with the highest quality standards. As an internationally trained butler—including at The International Butler Academy—he combines classic service culture with modern organizational skills, discretion, and a confident demeanor.
His training in hotel management in Salzburg, supplemented by qualifications as a certified junior sommelier and cheese connoisseur, as well as specialized training in security and driving techniques, forms the solid foundation of his professional career. For many years, he worked as a butler, traveling butler, and house manager for international entrepreneurial families and was responsible for exclusive private estates in Germany and abroad.
After acquiring a share in an existing company, he now shapes it with a clear vision, personal commitment, and high standards of quality and trust. His focus is on developing tailor-made solutions for discerning private households and combining professionalism with personal service of the highest standard.
With a keen eye for detail, exceptional discretion, and intercultural competence, Patrick the Hero creates structures that function perfectly in the background—so that his clients can enjoy freedom, security, and the utmost comfort.
“Exzellenter Service zeigt sich dort, wo im Hintergrund alles perfekt organisiert ist.”
Patrick den Held
The protection of our customers' privacy is our top priority.
CONDITIONS FOR PERSONNEL PLACEMENT
This is what you can expect from us.
We accompany and advise you throughout the entire process:
The fee agreement is made individually in each case.
However, between 18 and 20 percent of the annual gross salary is customary. excl. Value added tax
There are no additional costs (except for special requests).
TRAINING FOR DOMESTIC STAFF
A&P also stands for Academia & Profession.
A&P has developed a comprehensive training and education program for clients and professionals that facilitates cooperation between all parties involved in a sensitive area, largely eliminates misunderstandings and breaks down communication barriers. Selected training topics:
- Training and efficient management of personnel
- Dealing with demanding clients in exclusive households or 5* hotels
- Conflict Management
A&P also offers interested parties from the upscale domestic staff for the first time in Austria a high-quality, comprehensive training within the framework of their “A&P Butler School”.
EVENT MARKETING
A&P also stands for Art & Promotion.
A&P supports you in all questions of event marketing and gladly takes over
- Concept
- Organization
Handling of private events such as.
- Wedding
- Banquet
- the perfect party
- Art exhibitions
FOR OUR CUSTOMERS
Media training
The media are a constant companion to our exclusive clients.
A&P has extensive experience in dealing with their representatives. Within the framework of specially designed training courses and seminars – e.g. the A&P “Paparazzi Training” © – this experience is passed on to our customers and their personnel in an innovative form. The motto is: use the power of the media consciously and not be used unconsciously.
Open positions
We look forward to receiving your unsolicited application!
Please send us your documents to: